YakShaving

Yak•Shaving (noun) Any apparently useless activity which, by allowing you to overcome intermediate difficulties, allows you to solve a larger problem

Tag: user experience

The great disruption in education is coming

There are innumerable signs pointing to the great disruption that’s about to take place in education. Bill Gates has said that the best schools will be delivered via an online platform. Five years from now on the web for free you’ll be able to find the best lectures in the world. It will be better [...]

What I’d do if I were Pandora – [Part 2]

Okay, as promised, here’s my Pandora makeover. Don’t get scared off by the red text. Pretend this is an undergraduate design critique or something. Here are some things that Pandora might do to truly improve the experience for users and garner more revenue to boot. First, let’s take a look at the current state of [...]

An extended user experience iceberg allegory for consumer internet founders

Last night I was reflecting on working on BettrAt for the last year… Talking with a friend and commiserating about how no one really appreciates how hard it is to start a company (a meaningful and sustainable one) on the internet and not just be a feature or a commodity. I talked about showing my [...]